Loyalty program for physical therapy clinics
Help patients complete their plan of care and come back for maintenance sessions.
30-day free trial · No credit card · Ready in minutes
Why a loyalty program for physical therapy?
As a physical therapist I want patients to finish their full plan of care and come back for maintenance, instead of dropping out at the first sign of improvement.
Incomplete plans of care
When pain eases, many patients stop attending before finishing their plan.
No follow-up after discharge
Recovered patients could benefit from preventive sessions, but have no reason to return.
Referrals without recognition
Happy patients recommend you, but there's no way to thank them.
Loyalty program ideas for physical therapy
Complete the plan
Problem: Drop-off halfway through treatment.
- Every session earns a stamp.
- 10 stamps = complimentary massage session.
- Patients see their progress in their Wallet.
Result: Better adherence to the plan of care.
Monthly maintenance
Problem: No follow-up after discharge.
- Double stamps on maintenance sessions.
- Monthly push message to book their check-in.
Result: Patients who return preventively.
Refer someone who needs it
Problem: Referrals aren't encouraged.
- When a patient refers someone who books an evaluation, both receive an assisted stretching session.
Result: New patients who arrive already trusting you.
How it works in your business
Create your program
Choose stamps or points, set the reward and upload your logo and colors.
Share your QR code
Place it at the counter, on receipts or social media. Customers join in seconds, no app to download.
Add with your phone
Your team scans the customer's card from any phone and adds stamps or points.
Measure and adjust
See visits, redemptions and regulars in your dashboard, and fine-tune your offers.
What your business gains with LoyaltyStar
Visible motivation
Treatment progress shows on the Wallet card.
Timely reminders
Push messages for the next session or maintenance visit.
Simple check-in
The front desk scans the card after each session.
No clinical data
The card only records visits; medical information stays in your records.
Frequently asked questions
Does the program store patient health information?
No. It only records visits and rewards. Clinical records are handled separately.
What rewards make sense for physical therapy?
Complementary services like massage, assisted stretching or a follow-up assessment, within the rules that apply to your practice and payers.
Do patients need an app?
No. They save the card to Apple Wallet or Google Wallet from a QR code.
Does it work across several clinics?
Yes. Patients earn at any of your locations.
Create your loyalty card for free
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